Frequently Asked Questions

What is Wireless Internet?

This method of Internet connectivity is accomplished using low power radios to transfer the digital data over the airwaves, instead of current wired technologies. This technology is fast becoming the standard in providing service to areas currently not served by conventional methods.

Is Wireless Internet the same as "satellite" Internet?

No. Wireless Internet uses ground-based antennas to transmit data to your home or business, while satellite systems usually require you to use a phone line and modem to send data. Also, satellite systems have a high "latency" (the time it takes data to travel between 2 points) since the data has to travel from your location up to the satellite 23,500 miles away and back down again , making VPN's and gaming unreliable. The time delay is nearly a full second in satellite transmission. Our systems don't suffer from this delay.

As a BreezeAir customer, will I need a separate Internet Service Provider (ISP)?

No. BreezeAir will be your ISP, providing you with your high-speed connection to the Internet and e-mail via our WebMail interface.

Are there any health or safety concerns with the wireless signal?

No. The technology used by BreezeAir operates at very low power levels , similar to a cell phone, and much less than the amount that is emitted by your microwave oven. Also, radio frequency power drops dramatically as you move away from the power source.

What kind of equipment is needed for BreezeAir service?

The standard residential installation will include a wireless subscriber unit, antenna cabling, and an indoor power unit. All you'll need to provide is a PC with a network card and we'll do the rest.

There are two units we use depending on the signal strength at you location.

Do I need any special software?

No. We do not require you to install any new software. The only requirement is that your Operating System is Windows 95 or above on a PC or OS 7.5 or above on a Macintosh with a network card installed.

Can I hook up more than one computer to my BreezeAir connection?

Yes. BreezeAir's service will support multiple computers. Additional equipment will be required such as an inexpensive Router.

My homeowner's association will not allow outside antennas--how can I receive your service?

Under Federal law your homeowner's association cannot restrict your installation of antennas up to 1 meter (39") in diameter when used for "fixed wireless" services (including BreezeAir. Please see http://www.fcc.gov/mb/facts/otard.html.

Can I keep my AOL Service.

Yes. AOL offers a bring your own Internet Access package at a reduced rate. Please contact AOL for more information.

Can I Just keep my AOL email Address?

Yes. Now, even if you move to broadband -- and stop paying AOL for Internet access -- you never have to give up the AOL email address your friends and family use to contact you.

See AOL's Website for Details Click Here. We do not provide support for AOL Email.

Can I keep my existing email address from another company?

Sure, but if you are paying for it now or it is associated with a service you are currently paying for you will probably have to continue paying for it.